Return Policy

🔁 Return & Exchange Policy – BZOUTLET

At BZOUTLET, customer satisfaction is our priority. We try our best to deliver premium quality products exactly as shown. If you face any issue, our return/exchange policy is mentioned below:

✅ Exchange Policy

We offer exchange in case of:

✔ Wrong size delivered
✔ Wrong item delivered
✔ Damaged or defective product
✔ Missing item in parcel

📌 Exchange Request Time:
You must contact us within 24 hours after receiving your parcel.

⏳ Return Policy

We only accept returns if:

✔ Product is damaged
✔ Product is defective
✔ Wrong product delivered

🚫 We do NOT accept returns for:
❌ Change of mind
❌ If you don’t like the design after receiving
❌ If size issue happens due to customer mistake
❌ If the product has been used or washed

📦 Conditions for Exchange/Return

To be eligible:

✅ Product must be unused and unwashed
✅ Tags and packing must be original
✅ Parcel opening video is required (mandatory)
✅ Product should be returned in the same condition